My Success at
Dell Technologies

Product managed the next-generation Dell Connectivity IoT platform, consolidating fragmented legacy systems into a unified solution that enables proactive, automated support and accelerated issue resolution across the entire Dell and EMC combined infrastructure portfolio.

Modernizing Data Center Connectivity Technology
Following the largest technology merger in history—Dell and EMC valued at $67BB—the combined organization needed a single connectivity solution to serve its customers across 180 countries – including 98 percent of the Fortune 500.
Our product strategy centered on delivering an industry-leading connectivity solution that not only addresses current operational requirements for the combined organization but scales seamlessly with our growth ambitions while embracing emerging technologies and adapting to evolving industry trends.
This strategic modernization initiative aimed to maximize business ROI by eliminating redundant legacy systems, driving significant cost savings, and seamlessly integrating core capabilities into the next-generation platform.

5+ years of Technical Product Management & Agile Delivery Experience at Dell

As a Product Manager for Dell’s Product Connectivity & IoT solutions, I played a critical role in shaping product strategy and leading agile execution. My contributions have strengthened Dell’s core competence in delivering the most secure, proactive, and intelligent support experience to our enterprise customers worldwide.

My focus centered on launching scalable connectivity technology backends that empower users, enhance business value, and establish future-proof competitive advantage for Dell.

70,000+

Data Centers connected

12,000+
Web Portal Users

$150MM
ROI in excess

1.5MM

Supported IoT devices

87MM+
API requests daily

6x
Faster remote session

Dell Connectivity IoT Platform Highlights

Launched in 2021, the next-generation connectivity technology platform effortlessly connects customers with Dell IT Services, helping them stay ahead of disruptions with proactive alert, always-on monitoring and secure remote access.

It provides a single connectivity solution for managing the entire Dell infrastructure portfolio—including servers, storage, compute, and cloud—while integrating the capabilities of redundant legacy applications.

The platform also features a unified web portal interface for Dell Agents and Partners–enabling smarter decisions and accelerated issue resolution.

Mastering the Product Management Craft

Drove alignment across platform and infrastructure roadmaps with technical strategy and business priorities

Translated product priorities into actionable technical execution plans, including sprint-level deliverables

Led discovery and prioritization of backend tasks with engineering teams, ensuring scalability and technical feasibility

Coordinated cross-functional dependencies across internal teams (engineering, business, partnerships) and external integrations (third-party vendors)

Documented technical briefs and architecture diagrams defining deliverables and their strategic business impact

Mapped technical improvements to platform capabilities, identifying and unlocking new business opportunities

Integrated AI capabilities through collaboration with technical teams to address unmet user needs

Key Achievements

Modernized Dell Connectivity Hub — Mission-critical application enabling Dell IT Services in preventing datacenter outages for 70,000+ enterprise customers

Generated multi-million dollar savings — Consolidated legacy systems and eliminated vendor lock-in through unified product strategy

Scaled next-generation IoT platform — Event-driven architecture supporting up to 1.5MM devices with multi-site Active-Active backend and IPv6 network support

Implemented enterprise security controls — Comprehensive SOC2 audit, IAM, RBAC, OAuth, and disaster recovery readiness for high-value applications

Achieved 90%+ product maturity score — Led globally distributed teams using Dell's OGSM planning framework through complete product lifecycle

Championed AI integration — Accelerated connectivity NPI onboarding with GPT-4.0 base automation and achieved 2x productivity gains through Gen AI adoption

Orchestrated strategic partnerships — Multi-cluster MQTT broker implementation ensuring 99.9%+ uptime for high availability and resilience

Looking forward to what's ahead!

Are you looking for a result-driven product manager who can navigate technical complexity and drive product success.

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My Success at Dell Technologies